Terms & Conditions

By accessing or purchasing from 3LD. (“we,” “our,” or “us”), you agree to be bound by the following Terms and Conditions. Please read them carefully before making a purchase.

  1. General

1.1 These Terms and Conditions govern the purchase of products from our website. By placing an order, you confirm that you agree to these terms.

1.2 We reserve the right to update or modify these Terms at any time without prior notice. Updated terms will be posted on our website, and your continued use of the site constitutes acceptance.

2. Products and Pricing

2.1 We make every effort to display accurate product information, images, and pricing.

2.2 Prices are subject to change without notice. The price charged will be the price at the time you place your order.

2.3 Product availability is subject to change. We reserve the right to cancel any order for unavailable products.

3. Ordering and Payment

3.1 All orders must be placed through our website.

3.2 We accept payment via Credit card.

3.3 By providing payment information, you confirm that the payment method belongs to you or that you are authorized to use it.

3.4 Orders are subject to acceptance. We reserve the right to refuse or cancel any order at our discretion.

4. Shipping and Delivery

4.1 Shipping costs and estimated delivery times are provided at checkout.

4.2 We are not responsible for delays caused by carriers or customs.

4.3 Risk of loss or damage to products passes to you upon delivery. Please inspect your order immediately and contact us for any issues.

5. Returns and Refunds

5.1 Eligibility:

  • Returns are accepted within 7 days of delivery.

  • Items must be unused, in original packaging, and in saleable condition.

  • Some products are non-returnable (e.g., personalised, final sale items, or any item for personal hygiene).

5.2 Process:

  • Contact us at orders@3ld.com.au to request a return.

  • We will provide instructions and a return address.

5.3 Refunds:

  • Refunds are issued to the original payment method after we receive and inspect the returned item.

  • Shipping costs are non-refundable, unless the item was defective or sent in error.

  • Allow up to 10 business days for the refund to appear in your account.

5.4 Exchanges:

  • Exchanges may be offered for items of the same type, subject to availability.

  • Contact us to arrange an exchange.

5.5 Faulty or Damaged Items:

  • If you receive a defective or damaged product, contact us immediately. Failure to do so may result in a no return

  • We will provide a replacement or full refund, including shipping costs.

6. Intellectual Property

6.1 All content on this website, including images, text, logos, and designs, is owned by 3 Left Design or licensed to us.

6.2 You may not reproduce, distribute, or use our content without prior written permission.

7. Privacy

7.1 Our Privacy Policy explains how we collect, use, and protect your information.

7.2 By placing an order, you consent to the collection and use of your personal data as described in our Privacy Policy.

8. Limitation of Liability

8.1 To the fullest extent permitted by law, 3 Left Design is not liable for indirect, incidental, or consequential damages arising from the use of our products or website.

8.2 Our liability for defective products is limited to the purchase price of the item.

9. Governing Law

9.1 These Terms and Conditions are governed by the laws of Victoria, Australia.

9.2 Any disputes arising from these Terms will be resolved in the courts of Victoria, Australia.

10. Contact Us

For questions, returns, or support, contact us at:

  • Email: orders@3ld.com.au